© 2023 MR-MAK. All Rights Reserved.
Mr-Mak Learning provides a personalized subscription service that allows our members to access our catalogue of educational material (“Mr-Mak Learning content”) streamed over the Internet to certain Internet-connected phones, computers, TVs and other devices ("Mr-Mak Learning ready devices").
These Terms of Use govern your use of our service. As used in these Terms of Use, "Mr-Mak Learning service", "our service" or "the service" means the personalized service provided by Mr-Mak Learning for discovering and watching Mr-Mak Learning content, including all features and functionalities, recommendations and reviews, the website, and user interfaces, as well as all content and software associated with our service.
This privacy policy (the “Privacy Policy”) describes how Mr-Mak Learning (“Mr-Mak Learning,” “we,” or “us”) collects, uses, and discloses information from and about you when you visit and use this website, as well as associated websites and applications (together, the “Website”), as well as your ability to control certain uses of that information. It also describes certain data protection rights which apply, subject to applicable law, including a right to object to some of the processing which Mr-Mak Learning carries out.
Mr-Mak Learning respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. By accessing or otherwise using the Website, you agree to the terms and conditions of this Privacy Policy -- which is incorporated into the Website Terms of Use, Terms and Conditions for Students, and Cookie Policy - and to Mr-Mak Learning’s collection, use, and disclosure of your information in accordance with this Privacy Policy, where such agreement is permitted by applicable law.
Mr-Mak Learning partners with universities, and institutions (each, an “Education Institution”) and other organisations to provide educational courses (each, a “Course”).
We regularly review our compliance with this Privacy Policy. Whenever we receive a formal complaint, we make best efforts to contact the person who made the complaint to attempt to resolve their concerns. If you have any questions about the use of your information, or the contents of this Privacy Policy, please contact us at www.mr-mak.com.
Collection of Information
Information You Provide
Mr-Mak Learning collects information from you when you choose to provide it to us. For example, we collect your information when you submit a webform requesting information about one of our Course offerings or otherwise contact us or provide information to us through the Website. The information we collect may include personal information – such as your name, address, e-mail address, telephone number, and the content of any communications that we exchange – as well as non-personal information when you:
In some cases, we require your personal information in order to perform a contract or to comply with a legal obligation.
Information Automatically Collected
When you visit the Website or interact with emails that we send to you, we passively collect information from you, including your internet protocol address (“IP address”), browser type, operating system, device identifier, device model, software version, or mobile or ISP carrier information. We and our third-party partners use cookies and other technologies to collect information about your visit to the Website, such as the date and time of your visit, the information you searched to find the Website, your activity on the Website, and your clicks on our ads. “Cookies” are small files which may be stored on your computer during your use of the Website and contain data about your use of the Website. We use session cookies (which expire when you close your browser) and persistent cookies (which stay on your computer until you delete them or after a specified expiry date) to understand more about your activity on the Website.
Please see Mr-Mak Learning’s Cookie Policy for details about how we use cookies and other tracking technologies and how you can control the cookies set on your browser.
Tracking Options
You may adjust your browser or operating system settings to limit tracking or to decline cookies through system settings. If you choose to limit tracking or decline cookies, however, you may be unable to access certain areas of the Website. Check the “Help” or “Settings” menu of your browser or operating system to learn how to change your tracking settings or Cookie preferences. Learn more about the use of cookies or other tracking technologies and your choices regarding the use of information collected this way by certain Service Providers (as defined below). On your mobile device, you can adjust your privacy and advertising settings to limit tracking for advertising or to control whether you receive more relevant advertising. Please see our Cookie Policy for more information or to opt out.
Information Collected from Other Sources
Where permitted by law, we collect or receive information about you from the Education Institution, your employer, companies to which you indicate that you would like to learn more about a Course, companies that are our partners, companies to which you’ve provided your information for professional or continuing education opportunities, employers or potential employers (collectively “Other Sources”) in order to update or supplement the information that you provide or that we collect automatically, as described above in Information Automatically Collected. We use this information to help us maintain the accuracy of the information we collect, to target our communications so that we can inform you of products, services or other offers that may be of interest to you, and for internal business analysis or other business purposes. Personal information is collected from Other Sources with consent of the data subject where such consent is required or, otherwise, for the purposes of our legitimate interests, as further described in How We Use Your Information.
Our Combination of Your Information
We combine the information we receive from and about you via the Website and from Other Sources to help us tailor our communications to you and to improve the Website.
Failure to Provide Personal Information
Failure to provide certain information may make it difficult or impossible for you to access some services through the Website. You should ensure that personal information submitted to us is accurate and up-to-date. For example, we need a current email address to communicate with you about a Course in which you choose to enroll.
Children’s Privacy
We do not direct the Website to, nor do we knowingly collect any personal information via the Website from, children under the age of 16. If we reasonably determine that you are under the age of 18, we only process your personal information with consent of your parent or legal guardian. If you learn that a child has provided us with personal information in violation of this Privacy Policy, you may notify us at www.mr-mak.com.
How We Use Your Information
Purposes for Collecting and Processing Personal Information
We process personal information for the following purposes:
We conduct balancing tests for the data processing we carry out on the basis of our legitimate interests described above. For more details on the balancing tests we have carried out, please contact us at www.mr-mak.com. You may also have the right to object to our use of your personal data on the basis of our legitimate interests as described at the outset of this Privacy Policy.
Processing Information at the Direction of the Education Institution
In some instances, Mr-Mak Learning may collect and process your personal information at the direction of the Education Institution.
Use of De-identified, Aggregate or Anonymized Information
We use de-identified, aggregate or anonymized information to help us analyze the use of the Website. Where permitted by law, this Privacy Policy does not limit our use or disclosure of de-identified, aggregate, pseudonymous, or anonymous information, and we reserve the right to use and disclose such information to our partners, advertisers, and other third parties at our discretion.
How We Disclose Your Information
Mr-Mak Learning shares your information with other entities or individuals in the following limited circumstances:
Information Security and Data Retention
We are committed to protecting the security of your information. We maintain what we believe to be appropriate physical, electronic, and managerial procedures to safeguard and secure your information and to prevent unauthorized access, maintain accuracy, and ensure appropriate use of your information. The accuracy, safety, and security of your information also depend on you. Where we have given you – or where you have chosen – a password for access to any parts of the Website, you are responsible for keeping this password confidential. We ask that you not share your password with anyone. Even though we do our best to protect your information, the transmission of information via the internet is not completely secure, and we cannot guarantee our security measures. We are not responsible for any unauthorized access to or acquisition of your information.
We retain your personal information for as long as we have a relationship with you. We also may retain your personal information for a longer period of time which enables us to:
Accessing and Managing Your Personal Information
If you have created a profile or are enrolled in a Course, you may access your personal information through your user profile.
In some instances, you may be eligible to (a) ask us for a copy of your personal information; (b) correct, delete, or restrict processing of your personal information; and/or (c) obtain the personal information you provide to us in a structured, machine readable format. In addition, you may have the right under applicable law to object to the processing of your personal information in some circumstances.
Your rights regarding your personal information may be limited, for example, if fulfilling your request would reveal personal information about another person or would infringe the rights of a third party (including our rights), or if you ask us to delete information which we are required by law to keep or have compelling legitimate interests in keeping. We will inform you of the relevant exemption upon which we rely when responding to any request you make.
Our use of certain personal information is necessary for us to provide information to you about a Course or to provide services to you through the Website or otherwise. If you choose not to provide this personal information or request that Mr-Mak Learning delete or restrict the processing of this personal information, you may not be able to participate in a Course, and we may not be able to provide you with other services, including those provided through the Website or advertised about a Course.
If you wish to access, manage, or delete your information as described in this section, please fill out Mr-Mak Learning’s Data Enquiry Form. If you believe your rights regarding your personal information have been infringed upon, please contact us at www.mr-mak.com. Individuals with unresolved concerns who are located in certain jurisdictions -- including the EU, Brazil, the People’s Republic of China, South Africa, Switzerland, or the United Kingdom -- have the right to lodge a complaint with their applicable data protection authority.
Additional Information
Education Records
You may have specific rights relating to the disclosure of any personal information that you provide to us and/or education records that we may create about you under the Family Education Rights & Privacy Act (“FERPA”). You also may have specific rights under FERPA related to accessing and/or updating your personal information. Certain information may be excluded from education records made available for inspection, within the bounds of the law and our confidentiality undertakings with third parties. You may also request amendment of education records that you believe are inaccurate, misleading or in violation of your rights. If you would like to inspect and review your education records pursuant to FERPA, you may submit a request to the Education Institution’s FERPA office. Any FERPA-protected information will be processed by Mr-Mak Learning at the direction of the Education Institution and will not be used for targeted advertising.
Categories of Sources of Personal Information
The categories of sources of personal information we collect are described in the section Collection of Information above.
Purposes for Collecting and Disclosing Personal Information
We collect and disclose the personal information identified above for the following purposes:
Mr-Mak Learning may also seek your consent for additional uses of information, including personal information.
Categories of Third Parties to Which Personal Information is Disclosed
We disclose the categories of personal information identified above to the following categories of third parties:
In some cases, we disclose Identifiers and Usage Data with business partners in order to deliver ads that are more relevant to you and to measure and report on the effectiveness of our advertising campaigns. Under the CCPA, some of these data disclosures may be broadly considered a “sale” of information or “sharing” of information for cross-context behavioral advertising, even though these activities do not fit what most people would understand “sale” or “sharing” to mean. Except for these types of disclosures, we do not “sell” or “share” your information.
Data Retention Periods
Mr-Mak Learning will retain your Personal Information for as long as we have a relationship with you. We also may retain your personal information for a longer period of time which enables us to:
Upon your request that Mr-Mak Learning delete your personal information, we will take steps to delete the personal information we hold about you. We will notify you of any personal information we retain as a result of an applicable exemption, for example, if we are legally or contractually prohibited from deleting certain information.
Public Forums; Publicly Available Content
Any information you may disclose through the Website on message boards, in chat rooms, or on other public areas, such as on webinars that you may attend about a Course, may be viewed by others, including your classmates and learning facilitators. Please exercise caution when disclosing personal information in these public areas. If you do not want Mr-Mak Learning to store metadata associated with your content, please remove the metadata before uploading your content.
Third-Party Content, Links, and Plug-Ins
The Website may also offer you the ability to interact with content provided by third parties not affiliated with Mr-Mak Learning (“Third-Party Content”). Third-Party Content linked to or embedded on this Website is governed by the privacy policies of those third parties. Your use of Third-Party Content is subject to each site’s privacy policy, which may be different from ours. We have no control over the information that is collected, stored, or used by Third-Party Content.
Questions or Concerns About this Privacy Policy
You may direct any questions or concerns regarding this Privacy Policy to us at www.mr-mak.com.You may also write to us at ATTN: Privacy, Mr-Mak Learning, 358 Victoria Road, Salt River, Cape Town, South Africa 7925. We review this Privacy Policy from time to time and reserve the right to make changes to this Privacy Policy at any time. If we do make material changes, we will give notice via the Website or by otherwise notifying you.
Depending on your location, you also may have the right to file a complaint with the data protection regulatory authority in the country where you reside. The relevant data controller will be charged with making decisions regarding the purposes and methods of processing of data under the terms of this Privacy Policy.